What Are Web Services In Blue Prism

The term 'Web services' has joined the other trendy buzzwords dominating the automation scene lately. Thank you to their versatility, web services are widely used in standard It integrations and now they are finding their mode into RPA.

Information technology is a technique that was available in Bluish Prism from the very first – I have been studying this topic since 2016. I remember offering this feature to our clients, educating them on the topic, explaining how to use it and what are the advantages of it, just in the last 5 years, the adoption among our clients was non very widespread.

Especially when customers are starting with RPA, they are hesitant to use such technologies. But as they are condign more mature so their ambition for more elegant & effective solutions increases. During last year, we have seen a large change in the tendency where there are many more than applications which, autonomously from the GUI, offer the SOAP or REST API web services and companies that are running their RPA initiatives for years are starting to judge the advantages and disadvantages of standard GUI-based automation methods versus utilizing web services.

Are you in a similar position? We have the knowledge, nosotros have the experience, we take the class. We have it all and and then tin y'all!

We have been through this story with many clients and nosotros have helped them to explore this modern and flexible way of automation.

The main differences between "traditional" automation techniques and spider web services could be summed upward in this way:

Forget about screen scraping and spying GUI elements. Using a spider web service allows you to talk to the arrangement directly via API, which makes it completely contained with changes in the user interface and saves time while configuring your automations.
Using this direct communication channel really speeds the processing upwardly, because yous no longer depend on the often-unpredictable interface responsiveness, testing whether write stages can be used or y'all are leap merely to Global Ship Keys action (you know what I am talking about, don't yous).
On the other hand, bypassing all the visual elements is inherently connected to a potential take chances of missing validations built in the user interface. Therefore, an increased attention must be paid to the quality and consistency of input data.

SOAP vs Remainder

Blue Prism can handle both Lather and REST types of web services. SOAP web services are nevertheless widely used, but nosotros see an increased usage of Residuum API web services as more and more than modernistic apps which support REST API are implemented in companies' software ecosystems (e.chiliad., ServiceNow). At the same time, the mindset amongst our clients is changing and we run across much bigger involvement in the technology – and it does not matter if you desire Blueish Prism to consume external web services or provide an API by exposing processes and objects. This way, Blue Prism can aid you to bridge the gap betwixt your legacy and modern systems.

Our Real Life Experience

Below you can detect several existent-life examples of how web services can be used to automate manual processes with ease and open up new frontiers in your digitization initiative.

Ticketing Systems Integration

Many clients are using ServiceNow equally their primary organization for supporting tickets. We accept been asked numerous times to connect Bluish Prism and ServiceNow together to allow for seamless communication betwixt humans and robots. Bluish Prism itself tin even create support tickets in instance the platform experiences an event, which gives Information technology departments a real-time feedback on the health of the infrastructure.

And because automating ServiceNow via the user interface is actually quite a challenging practice, it is much better to use the capability of Blue Prism to call a iii^rd party web service. So the integration is done very easily, in much shorter fourth dimension and in a much more reliable style.

Mainframe Automation

Financial institutions similar banks and insurance companies usually still actively use greenish-screen applications as their core organisation. Information technology is non a problem to automate traditional mainframe clients with Blue Prism, but why non to accept information technology to the next level?

You can take a modern web-based application that tin be accessed from any device and any location with net access. Such an application usually offers a user-friendly interface that is like shooting fish in a barrel to navigate. You tin besides connect it to a spider web service – in this example an exposed Bluish Prism procedure or object. This Blue Prism component can take user data, deeply perform some task/s in your legacy system and send information back to the user in real fourth dimension!

Mobile Interface to Blue Prism

Another utilize case for Blue Prism automations exposed equally web services is an application that provides existent-time calculation of the pricing schedule for dealers. Anytime a customer asks the dealer almost a monthly installment corporeality, the reply is not that straightforward – information technology depends on a number of conditions. Merely equipped with such an application, the dealer can enter all the parameters into the web form and the data is sent to the robot sitting in the leasing company data center. The result is posted back within several minutes, which can be used for building a stronger relationship with the client.

Exercise you want to know more?

If you lot are interested in using web services with Blue Prism and practise not know where to start or if yous take already started but you are struggling to make it work, we are hither to aid!

Do you take issues to automate your applications using GUI and you know there is an API bachelor?
Would you like to know the difference betwixt SOAP and REST web services and how each of these types work with Blue Prism?
Do y'all want your Blue Prism-web services setup to follow the all-time practise and optimize license consumption?

Then make it affect with us – sign upwards for our brand-new specialized grooming course or utilize our consulting services for an automation boost!