How Do I Complain To Amazon Customer Service?

Contacting Amazon's customer service section is the all-time way to get answers about to orders, aircraft, returns, and anything else relating to your business relationship.
You can call Amazon directly for quick answers, but you demand to accept an Amazon business relationship with a mobile telephone linked to information technology.
Here are the best means to contact Amazon for aid with just about anything related to your business relationship.

If yous've ever tried to contact Amazon to make a change to your account or change an order, you might have run into some trouble.

In fact, information technology can exist hard for users to even locate contact information for the ecommerce behemothic anywhere on its homepage.

To assist you, here are several ways you lot tin can go in touch with Amazon client service when you lot have a problem with your business relationship.

How to call Amazon

The Google search "does Amazon take a phone number" returns most 2,200,000 hits. The good news is that the answer is yep, they do. Amazon'due south customer service telephone number is ane-888-280-4331. And y'all can call that number 24 hours a day, seven days a week.

But calling Amazon oftentimes comes with a look, and it besides requires you to take on paw a mobile telephone that is paired with your Amazon business relationship, as the customer service representative will ship you a verification code via text message earlier y'all tin can commence asking your questions or sharing an consequence.

If calling seems similar a hassle, nevertheless — fifty-fifty with the potential ease of vocalism-commanding a call on an Amazon Repeat — there are other means to contact the company.

How to contact Amazon via chat

Amazon's "Contact Us" page will walk you through the process of contacting for specific bug, while recommending that you call the company.

Oftentimes an online chat with an Amazon customer service rep is an easier style to get in contact with Amazon and to resolve an issue. Hither's how to do it.

While logged in and on the main page, scroll to the bottom of the page and, under the cavalcade labeled "Allow United states Help Y'all," click on "Help."
On the next page, under the heading "Browse Assistance Topics," hover over (or tap if on mobile) "Need More than Help?"
Click "Contact U.s.a." from the menu that appears to the right.
On the next page, select the full general area of business concern from the four topics offered "An Gild I Placed," "Devices," "Digital Content and Services," or "Prime or Something Else."
Click the drop down bar(s) nether "Tell us more."
Click the button that appears with the word "Chat" to commence an online conversation with a client service rep.

How to email Amazon

If you prefer to contact Amazon past email, there are two addresses to which y'all can send post. But I've found that the response fourth dimension is oft 48 hours or even a bit more. That said, an email creates a tape of your correspondence and thus might be the best method for some bug.

For problems with your account, such as a billing dispute, y'all should email cis@amazon.com.

For general inquiries, you should email primary@amazon.com.

How to contact Amazon via social media

If your preferred method of advice is social media, you tin can comment, Tweet, or hashtag 1 of their several accounts. This is not the almost efficient manner to reach them, but it can let you to air an problem, potentially drawing a more thorough addressing of the issue from the visitor.

Amazon's Twitter account is @amazon.

Their Facebook page is world wide web.facebook.com/Amazon.

On Instagram, they're — you guessed it — @amazon.

But really, if you lot want answers fast, merely selection up the phone and requite Amazon a call. There are reps prepare to help y'all out. (I even made up a question and called them myself just now to brand certain I could go through with ease.)

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